Same-day ice machine repair in Rockville MD, parts on the truck

Ice Maker Repair Rockville MD done right the first time

When your ice maker quits, you need ice maker repair Rockville MD homeowners and restaurant owners can count on. We diagnose the water inlet valve, the control board, or a frozen fill tube in about 45 minutes, then quote a flat price before we touch a screw. Serving Rockville, Maryland and Montgomery County since 2015, we stock Whirlpool, GE, Samsung, LG and KitchenAid parts so most repairs finish in one visit, not three.

Ice Maker Repair you can count on
Careful work. Honest options.
About this service

What ice maker repair Rockville MD actually involves

Ice maker repair Rockville MD is the diagnostic and parts-replacement work that gets a refrigerator or standalone ice machine producing clear, full cubes again. It covers the water inlet valve, the fill tube, the ice mold, the ejector blades, the thermostat, the control board, and the compressor circuit that feeds the whole loop. A technician uses a multimeter and a clamp meter to trace voltage from the board to the valve, checks water pressure at the saddle valve, and confirms the freezer is holding 0 to 5 degrees Fahrenheit before calling a part bad. Most failures trace back to a clogged water filter, a scaled inlet valve, or a control board that stopped sending the fill signal.

In Rockville, hard water is the number one killer of ice makers. Montgomery County water leaves mineral scale inside the inlet valve and fill tube, so the mold never fills completely and you get hollow cubes or none at all. Renters in Twinbrook and King Farm call us most often in summer, when a fridge running nonstop finally trips the ice maker thermostat. If you have been searching ice maker repair Rockville MD near me at 9 p.m. because the ice bin is empty before a party, we run 24/7 ice maker repair in Rockville Maryland and can usually be at your door the same evening.

  • ✓ Same-day ice machine repair
  • ✓ Flat pricing before we start
  • ✓ 11 years on Rockville fridges
  • ✓ Licensed, insured, warrantied
What's included

What our ice maker repair includes

Every ice maker repair Rockville MD call includes a full diagnostic, a flat quote, and a verified repair. Here is what is covered as standard, and what we treat as an add-on so you know exactly what you are paying for.

01
✓

Full diagnostic and pressure test

We test the inlet valve, thermostat, control board and water supply with a multimeter, clamp meter and pressure gauge. We confirm the freezer is holding 0 to 5 degrees Fahrenheit before blaming the ice maker. Diagnosis takes 30 to 45 minutes and there is no charge when you approve the repair.

02
✓

Failed part replacement

We replace the failed component with a manufacturer-approved part, whether that is a water inlet valve, an ice maker thermostat, a fill tube, an ice mold assembly or a control board. Common parts are on the van, so most repairs finish the same day.

03
✓

Two full harvest cycle test

After the repair we run two complete harvest cycles and confirm the mold fills to the correct level, the ejector sweeps clean, and cubes drop at the right size. We check for leaks at the inlet valve with a leak detector and verify the freezer temperature again before we leave.

04
✓

Water filter and line check

We inspect the refrigerator water filter and the supply line, and we descale the inlet valve if mineral buildup is present. If the filter is overdue, we will swap it on the spot so your new ice maker is not fighting a restricted water supply.

05
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Cleanup and walkthrough

We pull the fridge out on an appliance dolly, work on drop cloths, and clean up every shaving and water drop before we go. We show you what failed, how to reset the ice maker if it locks up, and how often to change the filter going forward.

06
✓

Workmanship warranty

Every ice maker repair in Rockville Maryland is backed by a workmanship warranty. If the same failure comes back inside the warranty window, you call us and we come back. No call center, no runaround, no charge for the return visit.

How it works

How our ice maker repair process works

You call or text and describe the symptom: no ice, slow ice, hollow cubes, leaking under the fridge, or a loud grinding noise. We ask for the brand and model, then give you a two-hour arrival window. Same-day is standard; after-hours emergency calls get a live technician, not a voicemail box.

The technician pulls the fridge out on an appliance dolly, checks water pressure at the supply line, and tests the inlet valve, thermostat and control board with a multimeter and clamp meter. Diagnosis takes 30 to 45 minutes. You get a plain-English explanation of what failed and a flat price to fix it before we start.

Once you approve the price, we replace the failed part on the spot. Inlet valves, thermostats, fill tubes and ice mold assemblies are on the van. If a control board is needed and we do not have it, we order it same day and come back within 48 hours at no extra trip charge. Most jobs are done in 60 to 90 minutes.

We run two full harvest cycles and confirm the mold fills to the right level, the ejector sweeps clean, and cubes drop at the correct size. We check for leaks at the inlet valve with a leak detector, verify the freezer holds 0 to 5 degrees Fahrenheit, and clean up every shaving and water drop before we leave.

Before we pack up, we show you what failed, how to reset the ice maker if it locks up again, and how often to swap the refrigerator water filter. You get the workmanship warranty in writing and our direct number. If anything acts up in the warranty window, you call us, not a call center.

Ice Maker Repair
STEP 01Call and book

You call or text and describe the symptom: no ice, slow ice, hollow cubes, leaking under the fridge, or a loud grinding noise. We ask for the brand and model, then give you a two-hour arrival window. Same-day is standard; after-hours emergency calls get a live technician, not a voicemail box.

Tools & methods

Tools and methods we use

01
✓

Multimeter

Tests voltage and continuity at the inlet valve, thermostat and control board to pinpoint the failed component instead of guessing.

02
✓

Clamp meter

Measures compressor and motor current draw to confirm the sealed system is healthy and the ice maker is not fighting a failing compressor.

03
✓

Leak detector

Finds water leaks at the inlet valve, fill tube and compression fittings so we fix the source, not just the puddle.

04
✓

Appliance dolly and hand truck

Moves refrigerators and built-in units safely without scratching floors or damaging cabinetry in tight Rockville kitchens.

05
✓

Nut driver set and torx screwdriver set

Opens the ice maker module and control panel on Whirlpool, GE, Samsung, LG, Maytag and KitchenAid units without stripping fasteners.

06
✓

Thermometer

Confirms the freezer is holding 0 to 5 degrees Fahrenheit, which is the range an ice maker needs to harvest cubes properly.

Real results

Before and after.

Samsung fridge ice maker restored in one visit
Ice Maker Repair

Samsung fridge ice maker restored in one visit

A King Farm homeowner called on a Thursday with a Samsung French-door fridge that had stopped making ice three days earlier. The bin was empty, the display showed no error, and the freezer was holding 2 degrees. The homeowner had already replaced the water filter with no change.

After: We diagnosed a scaled water inlet valve and a thermostat drifting out of range. Both parts were on the van. Total repair time was 75 minutes, and the flat price was $310. We ran two harvest cycles and confirmed full cubes were dropping before we left.

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Sub-Zero built-in ice maker back to full production
Ice Maker Repair

Sub-Zero built-in ice maker back to full production

A Fallsgrove homeowner with a Sub-Zero built-in reported the ice maker had slowed to a trickle over several weeks. Cubes were undersized and the fill tube was frosting over. The unit was eight years old and the homeowner was considering replacement.

After: We replaced the restricted inlet valve, cleared and descaled the fill tube, and confirmed the mold was filling to the correct level. The repair cost $520, versus $4,000 or more for a new built-in. Full-size cubes returned within 24 hours.

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Commercial Hoshizaki machine saved before dinner rush
Ice Maker Repair

Commercial Hoshizaki machine saved before dinner rush

A Rockville Town Center restaurant called at 11 a.m. on a Saturday with a Hoshizaki commercial ice machine that had stopped mid-brunch. The kitchen was already running to the store for bagged ice, and the dinner service was at risk.

After: We arrived within 90 minutes, diagnosed a failed compressor relay and a clogged condenser coil, and had the machine running before 2 p.m. The repair cost $640 and saved the restaurant an estimated $2,000 in lost covers and emergency ice.

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Problems we solve

Ice maker problems we fix in Rockville

Most ice maker failures fall into a handful of categories. Here are the ones we see most often in Rockville kitchens, what happens if you ignore them, and how we fix each one.

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01

Ice maker not making ice at all

We test the inlet valve, thermostat and control board with a multimeter, check water pressure at the saddle valve, and replace the failed part. Most no-ice calls trace to a clogged filter or a scaled inlet valve, both of which we fix in one visit.

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02

Hollow or undersized cubes

We descale the fill tube, replace the water inlet valve if it is restricted, and confirm the mold fills to the correct level. We also check the refrigerator water filter and swap it if it is overdue so the water supply stays unrestricted.

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03

Ice maker leaking water under the fridge

We trace the leak with a leak detector, usually to a cracked fill tube, a failed inlet valve or a loose compression fitting. We replace the failed part, dry the area, and run two harvest cycles to confirm the leak is gone before we leave.

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04

Loud grinding or buzzing from the ice maker

We pull the ice maker module, clear the jam, and inspect the ejector and drive gear. If the motor or gear is stripped, we replace the module with a manufacturer-approved unit. Most grinding calls finish in under 90 minutes.

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Proof you can check

Licensed, certified, and reviewed

  • NASTeC Certification · North American Service Technicians Excellence Council
  • EPA Section 608 Certification · U.S. Environmental Protection Agency
  • Manufacturer Service Certification · Whirlpool, GE, Samsung, LG and KitchenAid authorized training programs
  • Maryland Home Improvement Commission (MHIC) License · Maryland Home Improvement Commission
  • Maryland Gas Appliance Licensing · State of Maryland
Good questions

Frequently Asked Questions

+13013680217 →

Most ice maker repairs in Rockville run $180 to $450 in 2026, including the part and labor. A simple thermostat or inlet valve swap sits at the low end. A full ice maker module replacement on a Sub-Zero, Thermador or KitchenAid built-in can reach $650. We quote the flat price after diagnosis and before we start, and there is no diagnostic fee when you approve the repair.

The three most common causes we see in Rockville are a clogged refrigerator water filter, a scaled-up water inlet valve from Montgomery County hard water, and a failed ice maker thermostat. Less often it is a control board that stopped sending the fill signal or a frozen fill tube. A technician can tell which one in about 45 minutes with a multimeter and a pressure check.

Rockville Home Appliance Service repairs residential and commercial ice machines across Rockville and Montgomery County. We handle Whirlpool, GE, Samsung, LG, Maytag, Frigidaire, Bosch, KitchenAid, Sub-Zero, Thermador and Electrolux, plus commercial units from Manitowoc, Hoshizaki and Scotsman. Call +1 301-368-0217 and we will give you a same-day window.

Yes. We hold same-day slots six days a week and run 24/7 emergency calls. If you call before 2 p.m., there is a strong chance we are at your kitchen the same afternoon. Because our vans carry the inlet valves, thermostats and control boards that fail most often, about 8 out of 10 ice maker repairs finish in one visit.

Ready when you are

Book ice maker repair Rockville MD today

Empty ice bin, hollow cubes, or water under the fridge? Call Rockville Home Appliance Service at +1 301-368-0217. Same-day slots, 24/7 emergency response, flat pricing before we start, and a workmanship warranty on every ice maker repair in Rockville Maryland.

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Request an appointment

Get in Touch With Us

Call us at +13013680217 or email [email protected] and we will get back to you fast. We are open Monday through Friday, 8am to 6pm, and we handle emergency calls outside those hours. Tell us the appliance, the brand and what it is doing, and we will give you a window and a price.

Call anytime+13013680217Email the office[email protected]
Office hoursOpen 24 hours · 7 days a week
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Emergency?Call now